Privacy Policy

Last updated: 01 January 2026

This Privacy Policy explains how our Cab Booking App ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

Information We Collect

When you use our application, we may collect the following types of information:

• Personal Information: Name, phone number, and email address.
• Location Information: GPS location used to find nearby drivers and provide ride services.
• Device Information: Device type, operating system.
• Booking Information: Pickup location, drop location, ride history.

How We Use Your Information

We use the collected information to:

• Provide cab booking services.
• Match passengers with nearby drivers.
• Improve application performance and user experience.
• Send ride confirmations, updates, and support notifications.
• Prevent fraud and maintain platform security.

Location Data Usage

Our application collects location data to enable ride booking, driver matching, and navigation during rides. Location data may be collected even when the app is running in the background while a ride is active.

Information Sharing

We do not sell or rent your personal information. We may share information only in the following situations:

• With drivers to complete your ride request.
• With service providers that help operate our platform.
• When required by law or legal processes.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@helicabs.in